Optimized login, redesigned the homepage, and streamlined notifications.

Edutech & University

Mobile Apps

Overview

MyTel-U Mobile is the official app of Telkom University, offering easy access to campus services such as academic information and campus communications. It is designed to streamline the connection between the university’s academic community and its ecosystem, all from a mobile device

Role

UI/UX Designer I

Timeline

Nov 2023 - Jan 2024

Login Flow

PROBLEM

There are no clear instructions on what username and password should be entered in the login input field

There is no assistance for users who are confused and unable to log in

existing

breakdown solution

SOLUTION

There is an option to go back to the Guest Page

Greetings and an explanation that the login uses the same username and password as i-Gracias Telkom University

Help menu to contact Customer Service for users who encounter difficulties while logging in

Error cases, such as when the username is not registered, the password is invalid, or the password is incorrect

new Flow

Homepage

PROBLEM

Unorganized menu items with unclear classifications create a suboptimal user experience

Inconsistent menu icons and poor structure make it difficult for users to find essential features, such as attendance

existing

SOLUTION

Create a clearer structure and redesign the homepage, including organizing architectural information, top navigation bar, class schedule cards, application features, and redesigning the bottom navigation bar

Create an icon set (icon-pax) following Material Design guidelines, using a two-tone style, with a 24dp x 24dp live area, and 2dp of padding surrounding the live area